Streets, Sidewalks or Signs Updated: Apr 24, 2024

Frequently Asked Questions

How do I report a street sweeping concern or what if I have a question regarding street sweeping?

Please call Public Works staff at (562) 868-0511, extension 3601 and ask for the following areas:

- If it is a concern regarding debris in the street after sweeper has  completed sweeping

- For any street sweeping changes in schedules due to a Holiday

- For any other street sweeping concerns or issues

You may also use our Online Service Request system (click the link below).

Ask A Question Regarding Street Sweeping

If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

For parking enforcement questions or concerns, please contact the Police Service Center at (562) 409-1850.

How do I report a pothole or needed street repair?

Please call Public Works staff at (562) 868-0511, extension 3601 and provide them the location of the problem. You can also use the City's Online Service Request system to send the request (just click the link below).

Report A Pothole or Needed Repair

If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

How do I report a raised sidewalk?

You can call Public Works staff at (562) 868-0511, extension 3601 or use GoSFS to send us your request (click the link below). They will schedule someone to come out and inspect the sidewalk; they may grind it to even it out, ramp it if it is too severe to grind and then it will be placed on the sidewalk replacement schedule.

GoSFS

If you haven't used GoSFS before, you will need to create an account. If you have any problems, please send us an e-mail at support@santafesprings.org.

How do I report an issue relating to a City street, sidewalk or sign?

Contact Public Works at (562) 409-7540 or use GoSFS (click the link below) for non-emergency situations or inquiries.

GoSFS

If you haven't used GoSFS before, you will need to create an account. If you have any problems, please send us an e-mail at support@santafesprings.org.

What do I do if I didn't find the answer to my question?

If your question related to Streets, Sidewalks or Signs isn't listed above, please call Public Works at (562) 868-0511 or you may send us your question (or request) using GoSFS.

GoSFS

If you haven't used GoSFS before, you will need to create an account. If you have any problems, please send us an e-mail at support@santafesprings.org.

What should I do if I see a street sign that is damaged?

Report it to the Public Works department. Call (562) 409-7540 or use GoSFS (click the link below).

GoSFS

If you haven't used GoSFS before, you will need to create an account. If you have any problems, please send us an e-mail at support@santafesprings.org.