Police Services Updated: Jun 12, 2024

Frequently Asked Questions

What is the Police Services Center?
The Santa Fe Springs Police Services Center serves as the operational headquarters of the Department of Police Services.  It is open to the public for the purpose of obtaining dog licenses, yard sale permits, taking of police reports, to make a service request, etc. 

The Police Services Center (PSC) is located at 11576 Telegraph Road, Santa Fe Springs, CA 90670. The PSC is open from 7:30 a.m. to 5:30 p.m. Monday through Thursday, and alternating Friday's. The Police Services Center is closed every Saturday and Sunday.

You may also reach the PSC by calling (562) 409-1850 or faxing us at (562) 409-1854. You can also e-mail the PSC at policeservices@santafesprings.org.
Does the Police Services Center Accept Credit/Debit Cards?
Yes, the Police Services Center accepts credit/debit cards, cash or checks.
What are the Regulations for Yard Sales?

A permit is required to have a yard sale and can be purchased at the Police Services Center for $14.00. The Police Services Center does not charge a fee to senior citizens, age 62+, for a yard sale permit. A yard sale must be held in the driveway or yard behind the front setback or in the rear yard. At the end of the day, any property offered for sale shall not be stored in the front yard or side yards of any property adjoining public streets or right-of-ways.

City Ordinance No. 743 provides the following limitation on Yard Sales:

  1.  A resident shall be allowed a maximum of three yard sales permits in any calendar year.

  2.  Each yard sale shall not exceed three consecutive days.

  3.  Each sale may begin no earlier than 8:00 a.m. and conclude no later than 6:00 p.m.

  4.  One sign, with an area not greater that six (6) square feet, may be posted on the private property where the yard sales occurs. The sign must be removed at the conclusion of the sale each day. No other signs are permitted, including signs on public property.

  5.  The merchandise offered for sale shall be limited to resident’s personal goods. The offering of merchandise acquired for the purpose of resale is prohibited.

Each violation of the ordinance is a misdemeanor punishable by a fine of up to $500 or imprisonment for not more than six months, or both.

Does the Santa Fe Springs Policing Team offer ride-a-longs? 
Yes, ride-a-longs are scheduled through the Police Services Center.  To schedule a ride along you must come into the Police Services Center to fill out an application. All prospective riders must be checked through criminal databases before acceptance.
Does the Police Services Center Offer Fingerprinting Services?

The Police Services Center no longer provides fingerprinting services.

To schedule an appointment for Livescan fingerprints, contact the Whittier Police Department at (562) 567-9200. Livescan fingerprints are done Monday, Wednesday and Friday from 12 p.m. to 8 p.m. There is a $38.00 processing fee for two fingerprint cards or Livescan and $17 for each additional card. Federal and state agency fees may also apply, depending on the type of prints needed.

Can I Request Extra Patrol Around my Home if I go on Vacation?

Yes. We offer a Vacation Home Check Program. Residents may fill out a vacation check form prior to the vacation and request that a patrol vehicle make periodic checks of their home while they are away. Be sure to mention what lights you will leave on in the house, what lights you will have set on timers, what security devices you have to protect your home, who will pick up your mail and who will have access to your home.

For more information, please contact the Police Services Center at (562) 409-1850.

What is the Rapid Notify Program?

The City of Santa Fe Springs with the assistance of the Southeast Regional Community Awareness & Emergency Response (CAER) Association has added the Rapid Notify Program to its arsenal of tools to deal with an emergency or disaster situation. CAER is a chemical industry initiative to improve local emergency response planning by combining business emergency plans with the plans of local government for an integrated community emergency response plan. The Rapid Notify Program provides a unique telecommunications service to assist the residents and businesses of Santa Fe Springs by providing vital emergency information via telephone, internet or pager during and following an emergency.

How It Works
If there were a significant or threatening situation in the area of your home or business, City emergency officials would activate the American Emergency Network. Within seconds of the initial activiation time businesses and residents would begin receiving phone calls from the American Emergency Network relaying vital emergency inforamtion such as:

"This is an emergency message from the City of Santa Fe Springs..."

"...there has been an accident involving hazardous materials near your home. Please follow these steps..."

"...there is a child missing in your neighborhood. He/She was last seen..."

"...proceed to the High School where a bus will pick you up..."

"...please tune to your local emergency broadcast station immediately for details..."

These examples show some of the types of emergency situations that this Network is designed to deal with.

For more information, please call Police Services at (562) 409-1850.

Does the City have a Safe Neighborhood Team?

The City of Santa Fe Springs Safe Neighborhood Team (SNT) Program relies on the efforts of community volunteers.  It is a program for emergency preparedness and neighborhood watch.  It is coordinated by the combined efforts of Block Captains, Area Coordinators, and Assistant Coordinators.  The goal of the program is to prepare residents to be self-contained for 72 hours during an emergency and to assist with crime prevention awareness in the community.  The SNT has been recognized by the State of California Office of Emergency Services and the Federal Emergency Management Agency for its excellence management.

For more information on the SNT Program or to sign-up, please call the Police Services Center at (562) 409-1850.

What is the Business Emergency Preparedness Network?
For information on this program or the Residential Emergency and Disaster Initiative, please contact the Department of Police Services at (562) 409-1850 and ask for Darryl at extension 3313.
How do I Obtain a Copy of a Police Report? 

Crime and incident reports are released to:

- Victim(s)

- Authorized representative of victim

- Insurance carrier against which a claim has been made and/or might be made

- Person suffering bodily injury, property damage or loss

Reports are not released if:

- The disclosure would endanger the safety of a witness or other involved party

- Disclosure could endanger the successful completion of an investigation and/or related investigation

- Name and address of a victim(s) of certain specified crimes will not be disclosed

- The Department is prohibited by law from releasing the report (e.g. child abuse reports)

Police reports are $13 (Identity Theft Reports are free). Please call the Police Services Center at (562) 409-1850 during normal business hours to have the report prepared ahead of time and allow 7 – 10 business days. Bring picture identification with you when picking up the report. Reports cannot be faxed. Additionally, some reports are not releasable. Please call the Police Services Center to ascertain if your report is available.

Insurance company requests for police reports can be sent by mail. Requests should include: authorization for the report and a check for the cost of the report (made payable to the City of Santa Fe Springs).

Traffic Collision Reports
Released to:

- Drivers involved in the collision

- Registered owners of vehicles involved 

- Parents of a minor driver involved 

- Passengers involved listed in the report 

- Insurance companies 

- Those incurring property damage as a result of the accident 

- Those who may incur civil liability as a result of the accident 

Any attorney who declares under penalty of perjury that he or she represents any of the above persons.

Juvenile Reports
Released to:

- Parents of a juvenile may receive a copy of certain types of reports if their child is the only juvenile identified in the report.

- All other requestors must petition the Presiding Judge of the Juvenile Court directly for the release of juvenile records. The Juvenile Court has the exclusive authority to determine whom, and the extent to which juvenile record information may be released.

Why Does the City Charge for a False Alarm Activation?
Each false alarm can consume a substantial amount of police officer time which is being diverted from other law enforcement activities. If not managed, false alarms can at times misdirect up to 40 percent of the City’s police resources.
What is the Fee for a False Alarm Activation?

A service charge of $118 shall be billed to and paid by alarm owners for each response by police officers which was determined to be a false alarm, or which response did not require such police officer's services other than deactivation of an alarm system.  Such charges shall be payable within 30 days of billing date to the Citation Processing Center.  A payment may be mailed into the Citation Processing Center at:

PO Box 10479

Newport Beach, CA 92658-0479

Or done online on the Citation Processing Center's website.

If you do not have internet access, or simply have an inquiry, you may call the Citation Processing Center for their automated assistance at (800) 989-6158.

If you have questions or need additional information, please call the Police Services Center at (562) 409-1850.