Human Resources Updated: Apr 24, 2024

Frequently Asked Questions

Are you hiring?
Please check Employment Opportunities on our City web page.   You can also call our Human Resources Office at (562)868-0511
Does Human Resources conduct the selection interviews?
Typically, the Human Resources Office is not involved in the final selection interviews. The City’s objective is to hire the best person for the position. The Human Resources Office recruits, screens, and tests applicants based upon requirements for the position in order to create a pool of eligible candidates for consideration. The Hiring Department reviews this pool of eligible candidates, evaluates each candidate’s qualifications for the particular job, and selects the candidate.
How do I apply for a vacant position?

You must submit a completed City of Santa Fe Springs employment application. We accept applications only for positions that are open for recruitment.

Employment Opportunities

How do I file an Employment Application?

Applications must be filed within the filing deadline in person at City Hall or by mail. Mailed applications must be received by the Human Resources Office before the final filing date. Postmarks will not be accepted.

Most positions require a completed application form and a supplemental questionnaire, however attaching a resume is encouraged. Please DO NOT write "See Resume" on your application in lieu of completing the job history information.

How do I obtain a City of Santa Fe Springs employment application?
Applications are available from our website, by calling the Job Line at (562) 409-7600, or by visiting the City of Santa Fe Springs City Hall in person.
How does Human Resources determine if I qualify for a position?
The Human Resources Office staff and the hiring department review all application materials submitted to determine if you meet the minimum qualifications and special requirements as stated on the job announcement. It is important to include not only paid work experience, but all experiences/certificates which may apply to the job, i.e., volunteer experience, licenses, professional affiliations, classes you have taken, training you have received and any other qualifications. Failure to include all information requested could result in the rejection of your application.
How often are jobs available?

The City opens recruitment for positions as needed. We accept applications only for positions that are open for recruitment. If you are interested in a position that is not open, you may complete a Job Interest Card in person, by phone or online. We keep all Job Interest Cards for up to twelve months. If we recruit for the position listed on your Job Interest Card, we will notify you by mail with the deadline to submit a City application.

MySFS

If you haven't used MySFS before, you will need to create an account. If you have any problems, please send us an e-mail at support@santafesprings.org.

I don't have a driver's license. Can I still apply for a position?
Yes. However, many positions require that you provide a valid California Driver’s license by date of appointment. Check the Job Flyer for specific license requirements.
I have a criminal record. Can I still apply for a position?
For most positions, having a criminal record does not automatically disqualify you from the selection process.
If I want to apply for more than one position, do I have to file more than one application?
You must submit a separate City Employment Application for each position. You may apply for as many positions as you wish, as long as the positions are currently open.
What are the steps of the recruitment selection process?
The steps of the testing process vary depending upon the position. For example, an application screening and oral interview may be all that is required. On the other hand, you may be invited to take a written exam, a performance test, such as typing or the operation of heavy equipment, and an oral interview. Decisions about the testing process are determined by Human Resources before the position opens for recruitment.
What do I do if I didn't find the answer to my question?

If your question related to Animals isn't listed above, please call Police Services at (562) 409-1850 or you may send us your question (or request) using MySFS.

MySFS

If you haven't used MySFS before, you will need to create an account. If you have any problems, please send us an e-mail at support@santafesprings.org.

What does "Open Until Filled" mean?
It means the position will close without notice once a sufficient number of applications have been received.
What happens after I complete an examination?
You will be notified of your test results as soon as possible, usually by mail within two to three weeks.
What happens after I file my application?
The Human Resources Office will keep you informed during the testing process by mail. We will notify you if your application is accepted and when you are scheduled for any test or interview. Each application is given careful review and consideration. Typically, you will be notified of your application’s status within two to three weeks of the final filing date. Recruitments that generate a large interest may take longer to process.
What happens after the interview?
You will be notified by mail about two weeks after your interview. If you pass, your name will be placed on the Eligibility List in alphabetical order. The Eligibility List is then sent to the Hiring Department, and they may contact you for a second interview. The Eligibility List for the job will remain in effect for a specified period of time, usually one year. Future vacancies may be filled from the Eligibility List on a City-wide basis.
What if I am not selected or invited to interview?
Our objective is to hire the best person for the position. If you are not successful in getting a job immediately, your name will remain on the Eligibility List for consideration for any future vacancies that occur until the list expires. Do not be discouraged if you do not get a job offer the first time you apply. You may be contacted for future vacancies if you are on an eligibility list.
What if I need a reasonable accommodation for an examination and/or interview?
Please be sure to notify the Human Resources Office at least five days prior to the examination and/or interview date.
What is an Eligibility List?
An Eligibility List is established after recruitment has been conducted. The list contains applicants who have successfully completed the testing process. Usually, Eligibility Lists expire one year from the date the position closes; however, the City Manager may extend or expire the list early.
What should I do if I am contacted for an interview?
Preparation is very important. Don’t walk into the interview not knowing much about the position or the City of Santa Fe Springs. Be sure you know where and when to report, and the position you are being considered for. Make certain you are on time, or early for the interview. If you have applied for more than one position, be sure to obtain the name and telephone number of the person who contacted you for the interview, or save the letter if you were notified by mail, especially if you have applied for more than one position.
What should I do if my address or phone number changes?

Notify the Human Resources Office immediately, and we will make the changes to your records. If we are unable to contact you because you have moved or changed your phone number, your name may be withdrawn from further consideration. You may let us know by using MySFS.

MySFS

If you haven't used MySFS before, you will need to create an account. If you have any problems, please send us an e-mail at support@santafesprings.org.

What will the interview be like?
Typically, the interview is conducted by an oral board with three panelists. The panelists may come from different departments, and/or outside agencies. During your interview, you will be asked several structured and situational questions to help the panelists understand your education and work experience as it relates to the position.