City Trees and Irrigation Issues Updated: Apr 24, 2024

Frequently Asked Questions

Can I pick the type of City tree to be planted in the parkway?
No, the City has a master plan for tree planting throughout the City which creates uniformity in neighborhoods and insures that proper tree species are planted in the correct areas.
How can I get a City tree planted in front of my house?
You can call the City at (562) 868-0511, extension 3601 and Public Works staff will take your information and you will placed on a list for tree to be planted.
How often are City trees trimmed?
City trees are trimmed on average of about every 3 years, depending on the growth characteristics of the tree, some grow faster than others.  You can call (562) 868-0511, extension 3601 and Public Works staff will assist you in determining when the next cycle of tree trimming is due in your area.
Is the tree in my front yard a City tree?
If you are a Santa Fe Springs resident, the easiest way to determine if it is a City tree is that it would be located between the sidewalk and the curb.  If you are a resident without a sidewalk, the tree would be located within four feet of the curb.  If you are a business in an industrial area, the tree again will be located within four feet of the curb.


If you are not sure, please call (562) 868-0511, extension 3601 and Public Works staff will assist you, or you may use GoSFS.

GoSFS

If you haven't used GoSFS before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.
What do I do if I didn't find the answer to my question?
If your question related to City Trees and Irrigation Issues isn't listed above, please call Public Works at (562) 409-7540 or you may send us your question (or request) using GoSFS.

GoSFS

If you haven't used GoSFS before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.
What is the City's policy for removing trees?
The City’s urban forest is very important to the environment and the aesthetics to our community.  Some quick facts about the importance of trees from the International Society of Arboriculture are as follows.

- Trees keep our air supply fresh by absorbing carbon dioxide and producing oxygen.

- Trees provide shade and shelter, reducing yearly heating and cooling costs by 2.1 billion dollars.

- Trees lower air temperature by evaporating water in their leaves.

- Trees cut down noise pollution by acting as sound barriers.

- Trees located along streets act as a glare and reflection control.

Trees are very important to our community, therefore the City has a strict policy for the protection of City trees and their removal.  In order for a tree to be removed it must meet certain criteria, such as it must be diseased, dying, dead, dangerous, or damaged beyond restoration. 

If you feel your City tree meets this criteria and would like to see if it is qualified for removal you may call (562) 868-0511, extension 7540 and ask for a removal request form.  This will be mailed to you or it can be picked up in person at City Hall, 11710 Telegraph Road.  The completed form will be evaluated to see if it meets the City’s requirements for removal. 
What should I do if I see a tree branch hanging?
Report it immediately to Public Works at (562) 409-7540. After hours, Holidays or weekends, contact the Police Services Center at (562) 409-1850.
What should I do if I see an overflow of water coming from an irrigation sprinkler?
Report it immediately to Public Works at (562) 409-7540. After hours, Holidays or weekends, contact the Police Services Center at (562) 409-1850.
Who do I call for water questions and concerns other than billing questions?
During regular business hours, please call (562) 868-0511, extension 3601 and you will be connected with Public Works staff who will handle you inquiry.

Billing related questions should be directed to the Finance Department at (562) 868-0511, extension 7333.